Privacy policy

Cellvita operates this storefront at cellvitaresearchlabs.com. This policy explains how information is handled when you browse, use the cart, place an order, or contact us here.

Checkout information: your email address, first and last name, phone number, and shipping address, including street, optional apartment or suite, city, state, ZIP code and country. The address is also used for billing in our order system.

Cart and order information: the items, quantities, prices, applied discount or referral code, subscription preference where available, and order and payment status.

Age confirmation: we remember that you accepted the entry notice confirming that you are at least 21 and a qualified researcher and agree to the research-use conditions. The notice does not ask for your date of birth or identity documents.

Contact information: if you write to us through the contact form or by email, we receive your name, email address, any organization you give, the topic and your message, and use them only to answer your inquiry.

Basic technical information: like any website, our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) to run and secure the site. Payment card details are handled by our payment processor. This storefront does not collect card numbers, and we never store them.

To remember your cart and entry confirmation, apply discounts, create and manage orders, arrange payment and delivery, and help with order questions. When payment is deferred, your checkout details are saved with the order so we can send you a secure payment link.

Order records also support accounting and reporting. Applied referral codes let us attribute orders to the relevant referral partner. Contact details and messages sent by email let us respond to your inquiry.

Our hosting and order-management providers process information needed to operate the storefront and maintain orders. Our email delivery provider carries the messages you send through the contact form, and our order emails, to our support inbox and to you. Our payment processor handles payment information, and fulfillment services and shipping carriers receive the information needed to deliver an order.

Referral partners can view sales reports for orders attributed to their code, including order numbers, times, items and quantities, and sales amounts where enabled. Their reports do not show your email address or shipping address.

If you follow a link to another storefront or a hosted payment page, that service handles information under its own privacy policy.

This storefront uses only strictly necessary cookies and local storage. Local storage remembers your cart, applied discount code, subscription preference where available, and acceptance of the age and research-use notice. Sign-in cookies keep authorized users signed in to private reporting pages.

We run no third-party advertising pixels or cross-site tracking on this storefront.

You can clear cookies and site storage through your browser settings. Clearing local storage removes your saved cart and preferences and means you will see the entry notice again. Blocking storage may prevent these features from remembering your choices.

Cart preferences and entry acceptance remain in local storage until they are changed or cleared by you, the storefront or your browser; they do not have a scheduled expiry.

Order records remain in our order system for order handling and recordkeeping. This storefront does not set an automatic deletion period for order records or the messages you send us. Email us to ask about information we hold and request deletion; some transaction records may need to be retained for tax and accounting obligations.

You can edit or empty your cart, remove an applied discount code, and clear saved browser data. Clearing browser data does not delete an order already submitted.

You can ask for a copy of your information, ask us to correct it, or request deletion by emailing us below. Include enough information to identify your inquiry or order, but do not send payment card details.